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Cookies Policy
This Cookies Policy explains how Bigclash Casino uses cookies and similar technologies when you visit or use its website. It should be read together with our Privacy Policy and any other website terms that apply. By continuing to use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your browser or cookie settings.
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1. What are cookies?
Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies cannot normally be used to identify you by name on their own, although information collected through cookies may be linked with other information that we hold about you.
In this article
Some cookies are placed directly by Bigclash Casino. Other cookies may be placed by third-party service providers that support website functions, security, analytics, advertising or other services. These third parties may process information collected through their technologies in accordance with their own privacy notices and terms.
Cookies can be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active can vary according to its purpose, your settings and the provider that places it.
The website may also use similar technologies, such as pixels, tags, software development kits, local storage and device information. For simplicity, this policy refers to cookies and similar technologies together as cookies.
2. How we use cookies
Bigclash Casino may use cookies for several purposes. The cookies used on the website can change over time as features, services, legal requirements and technical arrangements change. Some cookies are necessary for the website to work, while others help us understand use of the website or provide more relevant content.
Strictly necessary cookies
Strictly necessary cookies support core website functions and cannot generally be disabled through our cookie preference tools. They may be used to help maintain a secure connection, remember your session, support account access, process requests, prevent fraudulent activity, manage traffic and protect the website from misuse. Without these cookies, some parts of the website may not operate correctly.
Preference and functionality cookies
Preference cookies remember choices you make, such as language, region, display options or other settings. Functionality cookies can help the website provide features you request and reduce the need to enter the same information repeatedly. If you disable these cookies, some preferences may not be retained and certain features may be less convenient.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on pages, error messages and general browsing patterns. This information is used to monitor performance, identify technical problems, improve navigation and develop a better website experience. Where practical, analytics information is reviewed in an aggregated or otherwise limited form.
Security and compliance cookies
Security and compliance technologies may help us verify activity, identify suspicious behaviour, support account protection, meet legal or regulatory obligations and enforce website rules. These technologies may collect information about a device, browser, network connection or interaction with the website. They are not intended to replace responsible gambling safeguards or other account protection measures.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand whether content is relevant and show information about Bigclash Casino on other websites or services. These cookies may be provided by third parties. You can usually control this category through the website’s cookie settings or your browser settings. Disabling these cookies does not necessarily stop all advertising, but it may make advertising less relevant.
3. Information collected through cookies
Depending on the cookie and the way you use the website, information collected may include your device type, browser type, operating system, approximate location, internet protocol address, language preferences, pages visited, referring website, links selected, visit dates and times, and information about interactions with website features. Information may also include a cookie identifier or similar technical identifier.
Cookies do not usually contain your account password or payment details. You should never provide sensitive account information in response to an unexpected message or through an untrusted website. Account, payment and identity information is handled in accordance with applicable security practices and the Bigclash Casino Privacy Policy.
We may combine cookie information with information collected when you register, sign in, contact us or use other services. This may help us keep the website secure, remember your settings, understand service performance and meet our legal obligations. We aim to collect and use information for legitimate and clearly understood purposes.
Some third-party providers may process information outside Australia. Where this occurs, arrangements should be in place to handle information in accordance with applicable privacy requirements. Further information about the handling of personal information, including access and correction rights, is available in our Privacy Policy.
4. Managing cookies and your choices
You may be able to accept or reject non-essential cookies by using the cookie banner or preference centre displayed on the website. Your available choices may depend on the device, browser, location and services being used. If you change your preferences, some settings may take effect immediately, while others may require you to refresh the page or start a new session.
You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls are usually found in the privacy, security or settings menu. Instructions differ between browsers and devices, so you should consult the relevant browser provider if you need assistance.
If you block or delete cookies, parts of the website may not function as intended. You may need to re-enter information, repeat choices or sign in again. Strictly necessary cookies may still be used where required for security, account operation, legal compliance or the delivery of a service you have requested.
You may also have choices about interest-based advertising through tools made available by advertising networks, operating systems or other service providers. These choices are controlled by the relevant provider and may not apply to every browser or device. Opting out of personalised advertising does not mean that you will stop seeing advertisements.
Your choices and responsible gambling
Cookie preferences are separate from responsible gambling settings. Changing cookie settings will not change account limits, self-exclusion arrangements, activity monitoring, identity checks or other responsible gambling controls. If gambling is causing concern, please use the responsible gambling tools available on the website and seek support from an appropriate Australian service.
5. Changes to this policy
We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be made available on this page and will show the date or other indication of its latest revision where appropriate. You should review this policy from time to time so that you understand how cookies are used.
If a change materially affects your choices or rights, we may provide additional notice through the website or another suitable method. Continuing to use the website after an updated policy is published may indicate acceptance of the updated approach, subject to any consent requirements that apply.
Questions and privacy requests
If you have a question about this Cookies Policy, want to understand how your information is handled, or wish to exercise a privacy right, please use the contact method or privacy request process made available on the Bigclash Casino website. We may need to verify your identity before responding to certain requests. Our Privacy Policy contains further information about privacy rights, data handling and applicable processes.
